HELP DESK AND SUPPORT NETWORK, RAINWATER HARVESTING, GROUND
WATER RECHARGE AND
WATER MANAGEMENT PROGRAMME FOR BANGALORE CITY
Government of Karnataka realized the importance
of harvesting rainwater and as a first step through BWSSB RWH
has been made mandatory for most of the properties in Bangalore
effective from November 2009. Council in collaboration with
BWSSB embarked up on the task of establishing RWH Helpdesk at
Progress up till July 2011
The helpdesk at the Council was established on 29th of October 2009 at Karnataka State Council for Science and Technology. The helpdesk was initiated through a popular programme at R.T. Nagar on 18th October 2009 by The Hon’ble Minister, BWSSB. The helpdesk primarily aims at training the stake holders such as architects, engineers, contractors, plumbers, masons, etc within Bangalore city through several Training Programmes. Awareness Camps are arranged to bring in awareness among the general public regarding Rainwater Harvesting. Information on technical details of RWH and ground water recharge are being provided at RWH helpdesk for those who visit KSCST or contact through telephone, web and email.
There were 42 Training Programmes held at KSCST for the plumbers and contractors till July 2011 and 1247 plumbers and civil contractors (most of them registered under BWSSB) have been trained. Hands on training along with field visits were organized to provide practical exposure on the cost effective and sustainable RWH technologies.
There were 31 Awareness Camps held at different Assembly constituencies of Bangalore city with the support of the local MLAs and leaders. Around 9310 people participated in these awareness programmes.
In addition to training and awareness programmes, 116 buildings of BWSSB (including service stations, sub division offices, ground level reservoirs and quarters) were visited to prepare Detailed Project Reports (DPR) for undertaking Rainwater Harvesting. The DPR has been submitted to BWSSB and is in the advanced stage of implementation.
RWH Cell has provided technical support for planning rainwater harvesting systems in over 250 institutions (Public sector, Multinationals and Educational Institutions) in Karnataka and other states.
People seeking assistance regarding Rainwater Harvesting (RHW) visit RWH helpdesk at KSCST regularly. They are given practical demonstration with the working models and RWH system at KSCST office by the helpdesk engineers.
Phone-in queries regarding RWH are being attended appropriately through the helpline numbers: 080 23341652, 080 23348848 and 080 23348849. Various types of questions are convincingly answered. Citizens are also helped to get the contacts of respective plumbers and contractors in their area who execute RWH works. Emails and web enquiries are answered regularly.
Print and electronic media (News papers, TV, Radio etc.) presented several articles in concern with RWH and RWH Helpdesk activities.
RWH helpdesk at KSCST has emerged as one stop solution and an effort of the Council to conserve water in the city of Bangalore. Rainwater Harvesting is one of the prioritized projects of KSCST and an important measure to mitigate water scarcity and augment existing water supply.